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Help Center

How Can We
Help?

Browse our help categories or search for specific questions about your PaperTalks experience.

Orders

Track delivery or manage your order status easily.

EXPLORE

Device Sync

Hardware linking and software update guidance.

EXPLORE

Returns

Hassle-free policies for physical products.

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Safety

Join our parent forum for tips and community.

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Knowledge Base

Common Questions

Devices update automatically when connected to your dashboard via USB or Wi-Fi. Simply go to 'My Devices' and click 'Sync' to ensure your hardware has the latest firmware and stories.
While our stories are designed for the tactile hardware experience, you can preview snippets of all purchased stories directly in your digital library on the dashboard.

Still Need
Help?

Our support team is available Mon-Fri, 9am - 6pm. We're happy to help you find your way!

Contact Support Team